Posts tagged winery customer service

Guest Blog Post by Nick Karavidas - Introduction to Data Analytics

Guest Blog Post by Nick Karavidas – Introduction to Data Analytics

“Everything must be made as simple as possible. But not simpler” - Albert Einstein Marketing in the 21st Century Marketing has now become dependent on the knowledge that the marketer cannot assume the likes, dislikes, or preferences of their customers based on pure intuition and/or their own personal experience as it is no ‘match’ to the […]

Guest Blog Post - Christopher Huber on Gracious Greetings

Guest Blog Post – Christopher Huber on Gracious Greetings

Years ago I worked with Marriott, within the Residence Inn division of 300 hotels. I was fortunate to be on the Quality Assurance team with an amazing leader and six of the best peers I’ve ever had the pleasure of working alongside. We had an invigorating, challenging task: to rework the entire Quality Assurance process. […]

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DTC WINE CASE STUDIES

Episode #4 - Grgich Hills and ShipCompliant case study on ROI of Shipping Strategies. September 1, 2015

SVB on Wine - Tasting Room Survey May 2015

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